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Frequently Asked Questions

Orders
Minimum order value Plus

There is no minimum order value.

Payment methods Plus

We accept purchase on account and PayPal. Shipping will take place after receipt of payment.

A down payment is required for custom-made pictures.

Customer account Plus

You do not need a customer account to place an order. Your email address and shipping details are sufficient to place an order.

However, a customer account provides faster insight into order and shipping data.

Order Confirmation Plus

Upon completion of your order, you will automatically receive an order confirmation with all the details of your order. This also directly includes your invoice.

Invoice Plus

After completing your order, you should have immediately received an order confirmation, which also includes your invoice. Upon request, we will gladly send you the invoice again.

Please note that your order will only be shipped upon receipt of payment.

If you selected 'Invoice Payment' for your order, please transfer the amount to the following bank account:

ART-DOMINO

Account holder: Sabine Welz + Lisa Schwiesselmann

Bank: Commerzbank Berlin

Bank code (BLZ): 10040048

IBAN: DE06 1004 0048 0850 0134 00

BIC: COBADEFFXXX

Purpose of payment: # (Order number)

Change of order Plus

Once an order has been completed, it can no longer be changed. However, you can cancel your order. For any changes and cancellations, please send us a message via the contact form or an email to hello@art-domino.com

An exception applies here for personalized pictures. These can and will be changed until you are satisfied.

Shipping Plus

We ship our packages with DPD and deliver worldwide.

You can find information on costs under Shipping Costs.

Damage on Delivery Plus

In case of damage, please contact our customer service immediately and send an email to hello@art-domino.com

Pictures
Personalized Images Plus

We would be happy to create a custom Pop Art masterpiece for you that perfectly suits you and your space.

We also undertake commissions for birthdays, anniversaries, weddings, and other occasions.

For a custom request, please contact us via the contact form.

The costs depend on the effort involved, size, materials, etc. - you will receive a quote from us for this.

A down payment is required for custom-made paintings.

Materials Plus

We work with canvas, acrylic glass, aluminum Dibond, porcelain and paper.

We offer various frames made of wood, acrylic and metal.

Motives Plus

All our motifs are based on photographs taken on-site by artist Sabine Welz.

Do you have your own motif or photo that you would like to have implemented? We would be happy to check if it is suitable and integrate it into your individual artwork. Contact us via the contact form.

Advice Plus

Unsure which image, format, or material to choose? We're happy to help!

Send an email to hello@art-domino.com for a consultation or visit us at the ART-DOMINO® Showroom (Pestalozzistraße 105, 10625 Berlin).

Our Locations Plus

Visit us at the ART-DOMINO® SHOWROOM Pestalozzistraße 105, 10625 Berlin

or come to the shop at Europa Center:

ART-DOMINO® YOUR WORLD IN POP ART Tauentzienstraße 9 - 12, 10789 Berlin